September 28, 2016


HomeMeet The TeamMeet Our Receptionists
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Meet Our Receptionists

Lisa Shore: Practice Administrator/Head Receptionist

Lisa joined the Ark in 1999 as a receptionist and soon after became head receptionist. In June 2006 Lisa took on the dual role of Practice Administrator. She has a dog named Merlin who is regularly seen behind reception greeting the clients. 

Sandra Grattan: Head Groomer/ Receptionist

Sandra joined the Ark in 1998 as a receptionist.  In 2006 she set up the Posh Paws grooming parlour within the practice. Sandra has an exceptional reputation in grooming dogs with over 25 years experience. She has 2 standard poodles and 1 naughty minature poodle of her own as well as a tortoise called Tommy. 

Janet Higginson: Receptionist

Janet joined the Practice in April 2007. She is one of our full-time receptionists. She previously worked at a local boarding kennels and has a labrador cross named Summer.


Catherine Wood: Receptionist 

 Catherine joined the practice in 2015 as a part time receptionist following a career break to raise her children. She lives locally and has a ginger cat named Alfie. Catherine is kept busy with family activities and enjoys playing tennis and skating in her spare time.



Ark Veterinary Practice is part of CVS (UK) Limited, a company which owns over 200 veterinary practices in the UK. Company Registration Number: 03777473 Registered Office: CVS House,  Owen Road,  Diss,  Norfolk IP22 4ER. Tel no 01379 644288.